Senior Key Account Manager
Core
Senior Enterprise Customer Success Manager partnering with Global-e to ensure long-term success of EU clients, driving revenue and providing strategic insights.
Role type
Senior IC enterprise customer success manager
Builds
Global-e e-commerce localization platform for brands and retailers
Domain
E-commerce / SaaS / Localization
Deliverable
client delivery
Required skills
B2B account management, revenue growth (up-selling/cross-selling), strategic advisory, data analysis, project management, executive communication (via careerplan.io/jobs/62-002-EB-86B-senior-key-account-manager-at-global-e)
Preferred skills
Software/SaaS/logistics industry experience, Masters degree
Technologies
Global-e platform
Responsibilities
Develop trusted advisor relationships with C-level executives, generate revenue through expansion, identify business opportunities and risks, prepare performance reports and QBRs, support client strategic decisions, liaise with internal teams
Seniority
Senior, hands-on IC