Revenue Operations Analyst
Core
Operational partner supporting Customer Success, Sales, and Marketing organizations through queue management, Salesforce administration, cancellation processes, and reporting.
Role type
Revenue Operations Analyst
Builds
Operational workflows, Salesforce reports/dashboards, cancellation processes
Domain
SaaS / Marketing Technology
Deliverable
dashboards & analysis
Required skills
Salesforce reporting, queue management, process documentation, data analysis, cross-functional coordination, quality assurance
Preferred skills
SaaS experience, Customer Success lifecycle knowledge, Clari platform familiarity, ticketing workflows, data visualization tools, revenue metrics expertise
Technologies
Salesforce, Clari
Responsibilities
Manage revenue operations request queue and triage incoming cases; Develop and maintain Salesforce reports and dashboards for leadership; Coordinate end-to-end customer cancellation and offboarding processes; Identify process improvement opportunities and document standard operating procedures
Seniority
Mid-level, hands-on IC
