Case Manager Lead
Core
Lead a team of 5 case managers and oversee a high-value inventory of approximately 50 personal injury cases from inception to litigation.
Role type
Senior IC case manager lead (personal injury)
Builds
Case management workflows and litigation support for personal injury claims
Domain
Legal services / Personal Injury
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team supervision and mentoring, case inventory management, demand preparation, timeline and deadline monitoring, quality assurance audits, strategic planning, process optimization, database management, Microsoft Office proficiency, typing speed (35+ wpm)
Preferred skills
Personal injury case management experience, leadership or supervisory experience, legal position or insurance adjuster experience
Responsibilities
Supervise and mentor a team of 5 case managers, oversee a high-value inventory of approximately 50 cases, prepare comprehensive demands for submission to carriers, monitor case timelines and deadlines, conduct periodic audits of case files, develop long-term strategic initiatives for the team
Seniority
Senior, hands-on IC with leadership responsibilities