Senior Claim Analyst, Non- Marine
Core
Strategic oversight of Accident & Health and Motor Claims operations, managing complex cases, and driving automation/data analytics to enhance efficiency.
Role type
Senior Claims Operations Manager (A&H and Motor)
Builds
End-to-end claims management processes and high-performing claims teams
Domain
Insurance (Accident & Health and Motor)
Deliverable
client delivery
Required skills
Claims handling (A&H and Motor), supervisory/mentoring, CGI/ACII certification, motor insurance law/processes, group medical claims, technical claims handling, MS Office, claim management systems
Preferred skills
AI-enabled culture mindset, data analysis, system upgrades
Technologies
claim management systems, data analytics tools
Responsibilities
Lead strategic oversight of claims journey, manage escalation cases, perform quality assurance on open files, manage third-party administrators and vendors, identify and implement automation opportunities, conduct team development and performance management
Seniority
Senior, supervisory/mentoring