Associate Case Processing Manager (Line Management position)
Core
Leads a team responsible for Individual Case Safety Report (ICSR) management for pharmaceutical projects, ensuring workflow efficiency and client cooperation.
Role type
Line Management Associate Case Processing Manager
Builds
ICSR processing workflows and team efficiency for pharmaceutical clients
Domain
Life Sciences / Pharmacovigilance
Deliverable
client delivery
Required skills
ICSR management, line management, KPI creation, process optimization, deviation management, data review, 2nd QC, SME support
Preferred skills
Life science graduate, pharmacy, nursing, or healthcare qualification, extensive pharmacovigilance experience
Technologies
None stated
Responsibilities
Lead ICSR team, distribute tasks, oversee workflow, manage ICSR staff, create/maintain KPIs, propose process changes, manage deviations, review trackers/timesheets, perform ICSR processing and 2nd QC, support other SMEs
Seniority
Mid-level, hands-on IC with management responsibilities
