Account Manager
Core
Expand and retain revenue within the existing client base for SOCi's commercial multi-location customer base by executing renewal strategies and negotiating contracts.
Role type
Senior Account Manager (Revenue Expansion)
Builds
Revenue growth and retention for multi-location brand clients
Domain
B2B SaaS / Local Marketing / AI Search
Required skills
Quota carrying sales experience, contract negotiation, upselling, CRM proficiency, business case development, forecasting, multi-location brand experience
Preferred skills
Multi-location brands experience, existing industry contacts, entrepreneurial spirit, creative problem solving, adaptability
Technologies
Salesforce, CRM, marketing tools
Responsibilities
Build and execute account plans to drive growth and retention, cultivate deep relationships with executive stakeholders, represent SOCi at customer-facing events, partner cross-functionally with customer success and product teams, identify upsell and cross-sell opportunities, maintain strong forecasting accuracy and pipeline discipline, deliver compelling business cases articulating ROI
Seniority
Senior, quota-carrying IC