Senior Manager, Sales Onboarding & Leadership Development
Core
Own global sales onboarding and leadership development for cloud contact center software, accelerating new seller productivity and building leadership capability.
Role type
Senior Manager, Sales Enablement & Leadership Development
Builds
Global onboarding programs, leadership development curricula, and ramp metrics dashboards for sales teams.
Domain
Cloud Contact Center (CCaaS) / Sales Enablement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Sales enablement program design, ramp metrics analysis, leadership coaching, LMS content management, cross-functional partnership, global program operations, facilitation of live/virtual training
Preferred skills
Coaching certification, experience in contact center/CCaaS/UCaaS, familiarity with revenue enablement platforms, Salesforce proficiency, AI tooling for content design
Technologies
Salesforce, LMS, Revenue Enablement Platforms, Conversation Intelligence Tools
Responsibilities
Design and deliver global sales onboarding paths for Account Executives, SDRs, and Technical Sellers; Set and track ramp metrics including time to first deal and productivity; Facilitate leadership development workshops for frontline and senior sales leaders; Provide direct coaching to new hires and sales leaders; Manage onboarding logistics and content within the LMS; Report on program effectiveness to Sales and enablement leadership
Seniority
Senior Manager, hands-on IC with team leadership