Account Manager - Dutch speaking
Core
Own and grow a portfolio of existing B2B SaaS customers, driving retention and expansion revenue through strategic account management and consultative advisory.
Role type
Senior Account Manager (B2B SaaS)
Builds
Recurring revenue and customer expansion within the install base
Domain
Search and Product Discovery technology for eCommerce and digital experience platforms
Deliverable
client delivery
Required skills
B2B SaaS sales or account management, renewals and expansion revenue ownership, stakeholder relationship building, account planning and execution, forecasting and pipeline management, consultative selling, cross-functional collaboration
Preferred skills
eCommerce or digital experience platform background, SaaS/API/developer product experience, usage-based business model familiarity, Dutch and/or Nordic market knowledge
Technologies
Search and discovery platforms, APIs
Responsibilities
Manage a large portfolio of existing commercial customers to retain and grow recurring revenue; Develop deep understanding of customer business objectives to identify upsell and cross-sell opportunities; Act as primary commercial point of contact building trust-based relationships with key stakeholders; Lead commercial conversations including renewals, pricing, and expansion; Partner with Customer Success and Solutions Engineering to address customer needs and remove blockers; Monitor account health and usage signals to prevent churn; Maintain accurate forecasting and pipeline management.
Seniority
Senior, hands-on IC