Client Partner, Cialfo
Core
Client Partner responsible for renewing existing high school accounts and acquiring new ones across Southeast Asia, driving adoption of the Cialfo platform and its AI layer (Saige) for school counseling workflows.
Role type
Senior Client Partner (Account Management & New Business)
Builds
Cialfo platform (AI-powered college counseling) and related Manifest ecosystem products (Explore, Kaaiser) for high schools in Southeast Asia.
Domain
EdTech / Overseas Education / SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Account management, new business sales, onboarding and training, data-driven account strategy, stakeholder management (counselors to leadership), CRM management, growth planning.
Preferred skills
Experience in SaaS, EdTech, or B2B technology sold into schools, ability to translate platform value to non-technical stakeholders.
Technologies
Cialfo, Saige, Manifest ecosystem (Explore, Kaaiser), CRM.
Responsibilities
Own renewal and health of a defined portfolio of high school accounts; build and manage a pipeline of prospective schools; lead onboarding and training for various stakeholder groups; drive adoption of new product features; identify account risks; present renewal and expansion proposals; maintain account records in CRM.
Seniority
Senior, hands-on IC
