Enterprise Account Manager
Core
Sole owner of revenue, retention, and expansion for strategic enterprise accounts in the grocery/retail sector, acting as a trusted advisor to C-suite leaders to drive business transformation and reduce food waste.
Role type
Senior Enterprise Account Manager (Strategic Account Leadership)
Builds
Multi-year strategic partnerships and revenue growth for enterprise grocery clients
Domain
Retail / Grocery / Supply Chain Technology
Deliverable
client delivery
Required skills
Enterprise sales, C-suite relationship management, strategic account planning, complex negotiation, value selling, executive presence, cross-functional alignment, autonomous operation in startups
Preferred skills
Supply chain or retail/grocery industry experience, Fortune 100 new business generation, high retention/expansion track record, understanding of complex technology platforms
Technologies
Afresh AI platform, enterprise sales tools, CRM systems
Responsibilities
Secure 100% retention on existing accounts while driving year-over-year expansion; Establish and maintain relationships with multi-threaded C-suite executive sponsors; Lead executive-level discovery sessions to understand customer strategic priorities; Design and lead data-driven Quarterly Business Reviews (QBRs); Lead complex negotiations for multi-year renewals and expansion contracts; Run the full sales cycle for new opportunities within existing accounts; Develop internal and external communication plans to disseminate partnership value; Transform executive sponsors into active industry evangelists
Seniority
Senior, hands-on IC with strategic leadership scope
