Senior Partner Development Program Manager | United States| Remote
Core
Own the success of OEM and Technology partners, including the new plugin marketplace, by managing the full lifecycle from onboarding to renewal and driving operational success.
Role type
Senior Partner Development Program Manager
Builds
Scaled partner ecosystem and operational processes for OEM and plugin partners
Domain
Observability platform / Open source / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Portfolio management, 1:many engagement, automation system building, marketplace navigation, cross-functional collaboration, process optimization, data-driven decision making, strategic thinking, relationship management
Preferred skills
Experience with agentic systems, ability to thrive independently, high integrity, ownership mindset
Technologies
AI tools, automation systems
Responsibilities
Manage partner lifecycle from onboarding to activation and renewal; Drive partner operational success and revenue goals via one-to-many communication and automation; Work cross-functionally to ensure partnership contract obligations are met; Create processes for agreements with royalty or revenue share components; Monitor deployment health and customer satisfaction for partner programs; Build automation-driven systems to surface program progress metrics; Navigate OEM partner relationships to enable customer user experiences; Communicate OEM and Plugin Partner initiatives to partners and internal teams; Enhance documentation and enablement materials; Create and run programs to scale the partner ecosystem
