Manager, Solutions Engineering | NorBen | Remote
Core
Building and managing a team of Solution Engineers to drive adoption and expansion of Grafana's observability products in the NEMEA region.
Role type
Manager, Solutions Engineering (Team Lead)
Builds
Regional sales enablement, customer success programs, and community adoption initiatives for Grafana Cloud.
Domain
Open Source / Observability / Monitoring
Deliverable
product features
Required skills
Team leadership, servant leadership, sales methodology (MEDDPICC/Value selling), open source selling, monitoring/data/visualization product sales, channel partner management, roadmap influence
Preferred skills
Cloud first/product led sales, second European language
Technologies
Grafana Cloud, Grafana OSS
Responsibilities
Attract, recruit, ramp, and mentor a team of Presales SEs; Partner with Sales leadership on customer programs and marketing initiatives; Execute executive sponsorship of key accounts; Develop programs to enable customer adoption; Collaborate with Product and Engineering to prioritize roadmap based on customer feedback; Own and report on team performance against quarterly targets; Drive enablement and sell through channel partners.
Seniority
Manager, hands-on IC with team leadership