Solutions Consultant, Payload

## Responsibilities - Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations - Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers - Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale - Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap - Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams - Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution - Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy ## Requirements - 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment - Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making - Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences - Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles - Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives ## Nice to Have - Experience using or working with Payload, or other CMS/DXP experience - You embody our values and can thrive in a constantly evolving and growing environment ## Benefits At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.