Solutions Consultant, Payload
Core
Partner with Sales to craft consultative strategies for Payload accounts, leading technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products.
Role type
Solutions Consultant (Pre-sales)
Builds
Payload (headless CMS) and Figma platform solutions for enterprise customers
Domain
SaaS, Digital Product Development, Enterprise Software
Deliverable
client delivery
Required skills
Sales Engineering or Solutions Consulting experience, Pre-sales positioning and technical decision-making guidance, Enterprise SaaS ecosystem knowledge, Frontend development and modern developer workflows understanding, Technical presentation and demonstration skills
Preferred skills
Payload or CMS/DXP experience
Technologies
Payload, Figma, CMS, DXP
Responsibilities
Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations; Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers; Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements; Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap; Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams; Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
Seniority
Mid-Senior (4+ years experience)