Manager, Post-Sales Solution Architecture
Core
Lead a post-sales Solution Architecture team to drive customer retention, expansion, and successful implementations of Sanity's AI-powered Content Operating System for enterprise clients.
Role type
Manager, Post-Sales Solution Architecture
Builds
Customer success outcomes, including renewals, expansion into new use cases, and deep implementations of Sanity's content stack.
Domain
SaaS / Content Operations / AI-powered Content Management Systems
Deliverable
client delivery
Required skills
Leading technical ICs in high-growth environments, strong technical foundation in APIs/data models/front-end frameworks/integrations, driving customer retention and expansion, coaching solution architects, managing ambiguity and competing priorities, familiarity with AI technologies
Preferred skills
Experience with headless CMS/headless ecommerce/developer-focused SaaS, familiarity with content workflows/editorial tooling, influencing product direction through post-sales insight
Technologies
Sanity, APIs, data models, front-end frameworks, integrations, hosting providers, ecommerce platforms, web and app frameworks, analytics tools
Responsibilities
Setting strategic direction for the post-sales SA team, personally owning complex high-stakes accounts, coaching SAs on value-oriented engagements, hiring and developing the SA team, evolving post-sales motions (onboarding, implementation reviews, expansion discovery, health monitoring), partnering with Sales/Product/R&D
Seniority
Manager, hands-on leadership
