Commerce Engineer EMEA-APAC
Core
Support the VTEX Sales Team by building strategic relationships with large enterprise clients, defining project scopes, and driving revenue growth through tailored solutions and upsell opportunities.
Role type
Senior Account Management / Customer Success Manager (Enterprise)
Builds
Strategic client relationships, tailored project proposals, and revenue expansion plans
Domain
B2B Commerce Platform / Enterprise Software
Deliverable
client delivery
Required skills
consultative account management, churn reduction strategies, stakeholder engagement (C-level), data-driven decision making, CRM platform proficiency, business development
Preferred skills
Spanish, Italian, French, German
Technologies
Salesforce, HubSpot, Gainsight
Responsibilities
Build and maintain strong relationships with large enterprise clients, propose tailored projects to drive business outcomes, monitor product usage to identify improvement areas, act as a trusted advisor for best practices, identify upsell opportunities, develop performance-driven strategies, anticipate and reverse churn risks, drive Annual Contract Value (ACV) expansion
Seniority
Senior, hands-on IC
