Sr. Regional Account Manager
Core
Sr. Regional Account Manager responsible for day-to-day account management and long-term strategy for Tier 1 school districts and government agencies, driving retention, expansion, and overall account health.
Role type
Senior revenue-owning Account Manager (SaaS/Marketplace)
Builds
HopSkipDrive's vetted CareDriver marketplace and software solutions for student transportation
Domain
Education technology / Student transportation / SaaS
Required skills
Strategic account planning, Challenger-led selling, executive communication, commercial acumen, cross-functional execution, CRM discipline (Salesforce), data fluency, negotiation, AI utilization for workflow optimization
Preferred skills
Experience in education/government/regulated markets, familiarity with Challenger sales methodology, background in transportation/logistics/marketplace platforms, ability to leverage AI in daily workflows
Technologies
Salesforce (SFDC), AI tools for agenda synthesis and reporting automation
Responsibilities
Conduct 2-3 days/week of in-person client visits to foster relationships and drive engagement; Spearhead enterprise growth through structured discovery and multi-threaded stakeholder plans; Manage complex accounts with operational, technical, and executive stakeholders; Lead pricing discussions, renewals, and expansions; Partner cross-functionally with Sales, Operations, Product, Finance, and Trust & Safety; Utilize AI to automate reporting, synthesize stakeholder needs, and draft communications.
