Sales Development Manager
Core
Build and scale an SDR team to generate qualified meetings with enterprise CX and contact center leaders using cold outbound.
Role type
Sales Development Manager (SDR Team Lead)
Builds
Qualified sales pipeline and SDR-to-AE career paths
Domain
B2B SaaS / AI / Contact Center Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SDR team management, outbound prospecting strategy, sales coaching, KPI definition, CRM tooling, data-driven decision making, pipeline analysis
Preferred skills
Enterprise SaaS experience, AI company background, Account-Based Marketing (ABM) strategies
Technologies
Salesforce, Apollo, Gong, ZoomInfo
Responsibilities
Hire, onboard, and coach SDRs to meet pipeline targets; Design and optimize outbound/inbound sequences; Partner with Marketing on lead quality and messaging; Conduct call/email reviews and live coaching; Analyze team performance and report to leadership; Define promotion paths for SDRs to AEs; Own the SDR playbook and tooling stack
Seniority
Mid-Senior, hands-on IC