Manager, Sales Development, SME & Growth
Core
Lead and scale a team of Sales Development Representatives (SDRs) to generate and qualify leads for Airwallex's Hong Kong SME and Startup sales pipeline.
Role type
Manager, Sales Development (SDR)
Builds
Qualified sales pipeline for Hong Kong SME/Startup segment
Domain
Fintech / Global Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SDR team leadership, hiring and onboarding, pipeline quality management, multi-channel outreach strategy, CRM management, conversion metric optimization, cross-functional collaboration with Marketing and Account Executives
Preferred skills
Fintech domain experience, SaaS experience, process design and documentation, data-driven coaching
Technologies
CRM systems, multi-channel outreach tools
Responsibilities
Own SDR operating rhythm including hiring, onboarding, and ramp plans; Monitor pipeline quality and conversion metrics; Coach SDRs on prospect engagement and hand-off processes; Strategize and test innovative outreach methods; Establish operational best practices for the growing team; Collaborate with Marketing to refine targeting and messaging; Partner with Account Executives to optimize handover and conversion rates
Seniority
Manager, 3+ years direct leadership experience
