Senior People Partner
Core
Strategic driver of People initiatives aligning with business unit priorities to unlock team potential in a cloud contact center transformation.
Role type
Senior People Partner (HR Business Partner)
Builds
High-performing, high-density teams and scalable HR programs
Domain
Cloud contact center software / Customer experience technology
Required skills
Strategic partnership, Organizational design & change leadership, Integrated talent strategy, Data-driven insights, Compensation & performance management, Employee relations, Employee engagement, Business acumen, Influence & credibility, Relationship building, Project management, Agility & resilience, HR domain expertise
Preferred skills
Experience supporting G&A teams in fast-paced global environments
Technologies
FLSA, FMLA, ADA, EEOC
Responsibilities
Collaborate with senior leaders to translate business strategies into HR actions; Act as a change agent guiding teams through transformation; Partner with COEs to implement scalable talent programs; Use data to identify trends and improve processes; Provide strategic compensation guidance; Address complex employee relations issues; Lead employee engagement initiatives.
Seniority
Senior, hands-on IC
