Expansion Manager SMB
Core
Identify and execute upselling and cross-selling opportunities with existing customers to increase revenue.
Role type
Account Manager (SaaS)
Builds
Revenue growth through account expansion
Domain
SaaS / Deskless workforce management
Deliverable
product features
Required skills
Sales cycle management, quota achievement, customer data analysis, product expertise, cross-functional collaboration
Preferred skills
Self-learning, independence, high-pressure environment management
Technologies
CRM, sales pipeline tools
Responsibilities
Manage full sales cycle and account pipeline, analyze customer data for expansion opportunities, collaborate with SDR and CSM teams, influence product based on customer needs
Seniority
Mid-level, quota-carrying IC
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