CareerPlan

Call Center Agent (Remote, Secunda)

South AfricaRemoteFull-time2026-10-30
Remote

Core

Researching, sourcing, and booking meetings with qualified decision makers to drive pipeline for Blacksmith Agency.

Role type

Sales Development Representative (SDR)

Builds

Qualified discovery calls for Account Executives

Domain

SaaS / Agency Sales

Required skills

Outbound communication, LinkedIn Sales Navigator, SalesLoft, Apollo, Salesforce, pipeline management, account research

Preferred skills

SDR/BDR experience, SaaS experience, ZoomInfo

Responsibilities

Source and research ideal accounts based on ICP, Identify decision makers and build accurate contact lists, Craft and execute personalized outbound sequences via email, LinkedIn and phone, Book qualified discovery calls for Account Executives, Maintain clean records in Salesforce and SalesLoft, Test messaging, optimize targeting and tighten feedback loops with the sales team