Customer Success Manager (Singapore/Indonesia)
Core
Lead customer success initiatives for high-value accounts in Singapore and Indonesia, driving product adoption, retention, and expansion to create better workplace cultures.
Role type
Customer Success Manager
Builds
Customer success outcomes, account growth, and workplace culture improvements for enterprise clients
Domain
HR Technology / Workplace Culture
Deliverable
client delivery
Required skills
Customer success management, stakeholder influence, account planning, retention strategy, expansion strategy, data analysis, CRM proficiency, project management
Preferred skills
None stated
Technologies
CRM platforms, data analysis tools
Responsibilities
Own portfolio of high-value accounts across multiple countries, lead product adoption initiatives, serve as trusted advisor to key decision-makers, develop and execute account plans, advocate for customer needs internally
Seniority
Mid-level (3-5 years experience)
