Client Relationship Manager - Retail, Consumer Goods, Manufacturing and Logistics
Core
Client Relationship Manager responsible for growing business and managing customers across Cognizant's Singapore market, acting as a trusted advisor to CXOs.
Role type
Senior IC Client Relationship Manager
Builds
IT services engagements and transformational solutions for clients in Retail, Consumer Goods, Manufacturing, and Logistics
Domain
IT Services / Technology Consulting
Deliverable
client delivery
Required skills
Account management, business development, P&L management, pipeline management, negotiation, strategic thinking, stakeholder management, digital/AI solution selling
Preferred skills
Knowledge of ASEAN market, experience in Retail/Consumer Goods/Manufacturing/Logistics, onsite/offshore delivery model experience, AI Builder proposition knowledge
Technologies
AI Builder capabilities
Responsibilities
Manage assigned accounts and profitability, identify new and expansion opportunities, partner with delivery teams to maximize renewals, lead negotiation of commercial terms, manage client expectations and governance, drive account mining and penetration strategies, provide thought leadership on AI-led innovations
Seniority
Senior, hands-on IC
