Service Manager
Core
Lead a team of heavy equipment maintenance technicians to manage service schedules, diagnose issues, and maintain customer relationships for rental construction equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet availability and uptime for construction contractors
Domain
Construction equipment rental and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, equipment diagnostics, work order management, customer relationship management, scheduling, safety compliance
Preferred skills
Construction industry background, field service experience, maintenance team leadership
Technologies
Proprietary T3 platform, industry leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for customer and company owned rental equipment, maintain and nurture existing customer relationships, respond to and resolve customer inquiries and complaints, train and develop employees, maintain a safe work environment
Seniority
Mid-level, hands-on IC