Service Manager (Pump, Power & HVAC)
Core
Leading a team of Heavy Equipment Maintenance Technicians to service, repair, and maintain rental construction equipment (pumps, power tools, HVAC) for contractors.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet uptime and customer satisfaction for construction contractors
Domain
Construction equipment rental and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, equipment diagnostics, work order management, parts ordering, customer relationship management, safety compliance, scheduling, training and development
Preferred skills
Construction industry background, field service experience, experience leading maintenance teams
Technologies
Proprietary T3 platform, industry leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics; Schedule repairs for customer and company owned rental equipment; Maintain and nurture existing customer relationships; Promptly respond to and resolve customer inquiries, requests, complaints or other communications; Employee training and development and maintaining a safe work environment
Seniority
Individual Contributor, Team Lead