Service Manager
Core
Leading a team of heavy equipment maintenance technicians to schedule repairs, monitor service intervals, order parts, and diagnose issues for customer and company-owned rental equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet maintenance and repair operations
Domain
Construction equipment rental and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, scheduling, parts ordering, root cause analysis, customer relationship management, employee training, safety compliance
Preferred skills
Construction industry background, field service experience, experience leading maintenance teams
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for rental equipment, maintain customer relationships, resolve customer inquiries and complaints, train and develop employees
Seniority
Individual Contributor, Team Lead