Mitarbeiter/-in Kundendienst und Disposition zu 100%
Core
Central hub for customer service and dispatch, coordinating technician resources and service operations for weighing systems.
Role type
Customer service and dispatch coordinator
Builds
Reliable and customer-oriented after-sales service for weighing systems
Domain
Weighing technology / Industrial instrumentation
Deliverable
client delivery
Required skills
Technical training, administrative basics, experience in dispatch or customer service, IT proficiency (Excel, MS Office), structured and independent work style
Preferred skills
French language skills
Responsibilities
Customer support via phone and email (first-level), planning and coordinating repairs/maintenance/calibrations/mountings, ticket management, ERP data entry, work report verification, material preparation
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/5903760201-mitarbeiter-in-kundendienst-und-disposition-zu-100-at-g-kolly-sa)