Department Coordinator
Core
Coordinate field employees and manage scheduling for door, docking, and security product installation and repair services.
Role type
Department Coordinator (Operations/Dispatch)
Builds
Service delivery for commercial, industrial, and residential door and security products
Domain
Manufacturing distribution and field service
Deliverable
product features
Required skills
Scheduling, Microsoft Office Suite, billing documentation, work order creation, inventory coordination, technical troubleshooting support
Preferred skills
Dispatch experience, high-volume administration experience
Responsibilities
Schedule technicians to customer job sites, collect COD payments, manage department reports, assist with billing paperwork, create service tickets, work with estimating team, assist field techs with troubleshooting, provide work orders and picking lists to warehouse
Seniority
Individual Contributor