Account Manager
Core
Strategic Account Manager driving customer success, expansion, and retention for an Agentic SDLC platform by owning the post-sale lifecycle and building executive relationships.
Role type
Senior Strategic Account Manager (B2B SaaS)
Builds
Agentic SDLC platform for engineering teams
Domain
Software Development Lifecycle (SDLC), DevOps, Developer Tools
Required skills
Account management, customer success, commercial ownership, renewal strategy, expansion pipeline management, multi-stakeholder negotiation, executive presence, quota forecasting, B2B SaaS sales
Preferred skills
Experience with developer tools, DevOps, or technical products
Responsibilities
Own renewal strategy and expansion pipeline, build multi-threaded executive relationships, drive customer adoption, diagnose customer challenges and position strategic solutions, lead cross-functional customer success teams, identify risk signals to prevent churn, shape product and sales strategy through customer intelligence
Seniority
Senior, hands-on IC
