Manager, Inbound Sales
Core
Lead and develop an inbound sales team to drive revenue for SME customers across the full funnel, from lead generation to expansion.
Role type
Manager, Inbound Sales (SME & Growth)
Builds
A high-performing, insight-led commercial organization for the Malaysia business.
Domain
Fintech / Global Payments / SME B2B Sales
Required skills
Inbound sales management, team leadership, funnel optimization, performance analytics, CRM discipline, coaching, commercial strategy, data-driven decision making, stakeholder management
Preferred skills
Process building from scratch, high-velocity sales motion, cross-sell/upsell strategies, revenue operations, Salesforce expertise
Technologies
Salesforce, CRM tools, commercial reporting tools
Responsibilities
Set inbound sales targets and operating rhythms; define team KPIs and performance standards; run pipeline reviews and coaching sessions; build disciplined lead-management processes; own full-funnel performance analytics; maintain CRM hygiene and forecasting accuracy; hire, onboard, and develop the sales team; partner with Marketing and Sales Ops to improve lead quality and attribution.
Seniority
Manager, hands-on IC with team leadership