Account Lead/ Client Director
Core
Lead enterprise sales and strategic account management for a digital marketing agency, focusing on retention, profitability, and account growth for key clients.
Role type
Senior Account Lead / Client Director
Builds
Strategic partnerships and revenue growth for enterprise clients in digital marketing
Domain
Digital marketing agency / B2B services
Required skills
Enterprise sales, strategic account management, client retention, account profitability, team leadership, commercial negotiation, stakeholder management, upselling, NPS management, cross-functional collaboration
Preferred skills
Performance marketing experience, SaaS/fintech/insurance industry knowledge, QBR design, account growth frameworks, Singapore market context
Technologies
CRM tools, analytics platforms, communication tools
Responsibilities
Lead discovery and strategy conversations with enterprise prospects; close high-value B2B deals independently; own senior client relationships and act as escalation point for issues; coach and manage Account Managers; drive retention, NPS, and account expansion; conduct Quarterly Strategic Meetings; align cross-functional teams on client expectations and delivery priorities
Seniority
Senior, hands-on IC with leadership responsibilities