Support Specialist (f/m/d)
Core
Serve as the first point of contact for international sales partners, ensuring they receive support, information, and resources to succeed in the sewer and infrastructure network management software market.
Role type
Partner Success Support Specialist
Builds
Sales partner enablement programs, onboarding processes, and training initiatives for WinCan's global partner network.
Domain
SaaS / Infrastructure Management (Sewer & Networks)
Deliverable
client delivery
Required skills
Partner management, sales support, CRM/ERP proficiency, technical communication, data management, event coordination
Preferred skills
SaaS/cloud experience, French or Spanish language skills, inside sales background
Responsibilities
Serve as the first point of contact for partner inquiries, coordinate partner-related issues with internal teams, support partner onboarding, organize training sessions and events, maintain partner data and documentation, create reports and analyses
Seniority
Individual Contributor