Support Specialist (f/m/d)
Core
Serve as the first point of contact for international sales partners, ensuring they receive support, information, and resources to succeed in using WinCan's software solutions.
Role type
Partner Success Support Specialist
Builds
Sales partner enablement programs, onboarding processes, and training initiatives for WinCan's global partner network.
Domain
SaaS / Infrastructure Management (sewer and infrastructure networks)
Deliverable
client delivery
Required skills
Partner management, sales support, technical communication, CRM/ERP proficiency, data management, event coordination
Preferred skills
SaaS/cloud experience, French or Spanish language skills, IT industry background
Responsibilities
Serve as the first point of contact for general and technical inquiries from international sales partners, Coordinate and follow up on partner-related issues with internal teams, Support partners with sales-related activities and administrative processes, Assist with the planning and execution of partner initiatives and events, Support the onboarding of new partners, Coordinate training sessions and workshops, Provide up-to-date sales and marketing materials, Maintain partner data and documentation ensuring high data quality, Assist with the creation of reports and analyses
Seniority
Individual Contributor
