Mid-Market Sales Director
Core
Acquire new customers and drive revenue for cloud contact center software by creating and closing a mix of complex enterprise and transactional deals.
Role type
Mid-Market Sales Director (Individual Contributor)
Builds
New customer accounts and revenue pipeline for cloud contact center solutions
Domain
Cloud Contact Center Software / CRM
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise sales, CRM sales, C-level selling, lead generation, cold-calling, account forecasting, business plan development, quota achievement
Preferred skills
Contact Center Software Sales in <1,000-seat space, territory/account knowledge
Technologies
SFDC
Responsibilities
Create and drive revenue within a specified region or named accounts; Generate business opportunities through professional networking and cold-calling; Drive brand awareness, campaigns, and lead generation; Meet and exceed quarterly and annual sales quotas; Own the sales cycle from lead generation to closure; Develop and present business plans during quarterly review sessions; Maintain account and opportunity forecasting in SFDC; Self-generate leads from personal connections and networking events; Ensure 100% customer satisfaction and retention throughout implementation and support.
Seniority
Mid-level, hands-on IC