Account Manager - Enterprise
Core
Own post-sale success and retention for a defined Enterprise portfolio, translating pre-sale objectives into actionable success plans and leading strategic business reviews.
Role type
Senior Enterprise Account Manager (Post-Sales)
Builds
Customer commitments, renewal strategies, and account growth opportunities
Domain
Healthcare SaaS / Enterprise Software
Required skills
Enterprise SaaS account management, renewal ownership, executive engagement, change management in multi-location organizations, strategic business reviews, risk identification
Preferred skills
Healthcare experience
Responsibilities
Own post-sale success and retention for a defined Enterprise portfolio, Translate pre-sale objectives into actionable success plans, Lead strategic business reviews demonstrating impact and roadmap alignment, Build trusted relationships with executive sponsors and champions, Proactively identify risks and escalate appropriately, Own renewal strategy and execution
Seniority
Senior, hands-on IC
