Sales Operation Manager
Core
Strategic B2B Sales Operations Manager supporting sales team success through process optimization, CRM management, and performance reporting.
Role type
B2B Sales Operations Manager
Builds
Sales processes, CRM configurations, lead qualification systems, and performance dashboards
Domain
Legal technology (B2B SaaS)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce CRM expertise, data analysis, process design, pipeline management, KPI tracking, cross-functional collaboration, strategic planning
Preferred skills
Salesforce certification, experience in international law & arbitration sector
Technologies
Salesforce, VoIP, order form generation tools
Responsibilities
Manage and optimize the team's CRM (Salesforce), Design and implement processes to increase sales productivity, Monitor the pipeline and track KPIs to build accurate forecast, Partner with Marketing to refine lead qualification process, Participate in sales strategy and define the sales organization
Seniority
Mid-level, hands-on IC
