CRM Account Executive
Core
Oversee market success and executive relationship management for ServiceNow's CRM & Industry Workflow products, driving new business and pipeline growth.
Role type
Mid-level to Senior Account Executive (Solution Sales)
Builds
CRM & Industry Workflow solutions for Fortune 500 clients
Domain
Enterprise Software / Customer Experience (CX) / CRM
Deliverable
product features
Required skills
Full-cycle solution sales, C-suite relationship management, strategic account planning, virtual team leadership, AI integration in workflows, negotiation, prospect qualification
Preferred skills
Experience with Customer Service Management (CSM) or CPaaS vendors, macro-level business IT needs understanding, industry event presentation
Technologies
ServiceNow CRM&I Workflow platform, AI-powered tools
Responsibilities
Develop sales strategy and regional plans for assigned accounts, conduct executive and CxO discussions, collaborate with Solution Consulting for demonstrations, manage opportunities to closure, drive additional revenue streams, present offerings at industry events
Seniority
Mid-level to Senior, hands-on IC with strategic account ownership
