Account Delivery Manager
Core
Drive client outcomes and account growth by leading stakeholder, change, and adoption work to turn AI transformation into measurable value for enterprises in regulated industries.
Role type
Senior Account Delivery Manager (AI Enablement)
Builds
AI transformation engagements for enterprise clients
Domain
AI/ML enablement in regulated industries (financial services, insurance, healthcare, life sciences, pharma, energy/utilities, government)
Deliverable
client delivery
Required skills
Account management, stakeholder management, change management, executive communication, customer success management, project management, AI/ML awareness
Preferred skills
Consultative selling, multi-threaded relationship building, strategic account planning
Responsibilities
Generate expansion revenue through consultative selling; own C-suite relationships and lead business reviews; manage customer health, NPS/CSAT, and renewals; run account plans and stakeholder maps; orchestrate complex stakeholder networks; lead change management and adoption initiatives; oversee engagement health and cross-functional coordination; identify and mitigate engagement risks.
Seniority
Senior, hands-on IC with leadership responsibilities