Sales Development Representative
Core
First point of contact for potential clients, driving business growth by identifying and qualifying leads, building relationships, and scheduling sales opportunities for expert sales teams.
Role type
Sales Development Representative (SDR)
Builds
Sales pipeline and qualified appointments for training solutions
Domain
IT and business skills training
Deliverable
client delivery
Required skills
B2B outbound sales process, US calling, lead generation, cold calling, inside sales, CRM management, market research, strategic outreach
Preferred skills
Communication, listening, relationship-building
Technologies
CRM tools
Responsibilities
Identify and qualify new business opportunities through outbound calls, emails, and social media outreach; Cultivate meaningful conversations with potential clients to understand their needs; Collaborate with sales team to book high-value client meetings; Utilize CRM tools to manage leads and track progress; Analyze company data and market trends to identify growth opportunities; Work closely with sales, solutions, and service teams to align efforts.
Seniority
Entry-level to Junior (1+ years experience)