IPECS - New Grad - Pre Sales Engineer
Core
Pre-sales engineer bridging technology and business to drive customer success by designing iPECS solutions, leading technical engagements, and supporting deployment.
Role type
Pre-sales engineer (New Grad)
Builds
iPECS solutions (UCaaS/CCaaS)
Domain
Telecommunications / Cloud Communications
Deliverable
product features
Required skills
VoIP, SIP, IPT, UCaaS/CCaaS, RFI/RFP analysis, solution design, presentation skills, creative problem-solving, stakeholder management
Preferred skills
iPECS solutions experience, UCaaS/CCaaS market trends
Technologies
iPECS, VoIP, SIP, IPT, UCaaS, CCaaS
Responsibilities
Partner with sales teams to drive new customer acquisition; Analyze customer requirements and design optimal iPECS solutions; Lead technical engagements including product demonstrations, PoCs, and solution presentations; Identify and address product gaps through workarounds or third-party integrations; Drive new business opportunities including UCaaS offerings and market expansion; Support successful solution deployment including on-site evaluations; Collaborate with Sales, Customer Support, and R&D to analyze issues and deliver solutions; Coordinate across internal teams and customers for project execution; Contribute to strengthening technical capabilities of account managers and partner sales engineers.
