VodafoneThree - Onsite Advisor
On-site
Core
Manage day-to-day operations for a prestigious corporate customer, ensuring loyalty through quality, speed, and innovation while acting as the key contact for the customer's mobile strategy.
Role type
Senior Account Advisor (Corporate Telco)
Builds
Customer loyalty and smooth mobile strategy execution for corporate clients
Domain
Telecommunications / Corporate Services
Deliverable
client delivery
Required skills
Account administration, technical and network query resolution, billing report analysis, stakeholder relationship management, end-user device and tariff advice, porting and migration support
Preferred skills
Telco business customer service experience, mobile device knowledge, time management, systems knowledge