CareerPlan

Customer Account Manager, Strategic Accounts

Canada (Remote)Full-time2026-09-22 → 2026-11-10

Core

Strategic Account Manager driving expansion of AR automation and payments solutions for PE-backed and multi-entity finance organizations.

Role type

Senior IC strategic account manager (fintech)

Builds

B2B payments and accounts receivable automation platform

Domain

Fintech / Accounts Receivable / Payments

Required skills

B2B SaaS sales, complex multi-entity account management, PE-backed account navigation, executive stakeholder engagement, commercial negotiation, pipeline forecasting, CRM proficiency

Preferred skills

Challenger sales methodology, digital transformation advocacy, cross-functional collaboration

Technologies

Salesforce, Salesloft, Outreach, HVS, Microsoft Office

Responsibilities

Own and grow a portfolio of existing complex multi-entity accounts; Partner with Customer Success Managers to execute strategic account plans; Engage finance, accounting, and IT executives to understand transformation goals; Lead commercial motion including opportunity identification, qualification, and negotiation; Track and forecast pipeline activities; Collaborate cross-functionally with Product, Marketing, and Implementation teams.

Seniority

Senior, hands-on IC