Sales Development Representative - DACH
Core
Generate qualified sales opportunities and book meetings for Talkdesk's contact center automation platform via multi-channel outreach.
Role type
Sales Development Representative (SDR)
Builds
Sales pipeline and qualified opportunities for Talkdesk's CCaaS and AI agent products
Domain
Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Prospecting via calling, email, social, and video; Salesforce data management; multi-channel outreach execution; account qualification; pipeline metrics achievement
Preferred skills
Experience in sales, marketing, or customer service; strong verbal and written communication; time management and goal-setting discipline
Technologies
Salesforce, Outreach, LinkedIn
Responsibilities
Achieve monthly metrics for booking qualified meetings; conduct daily outreach via calling, email, social, and video; collaborate with sales, marketing, and pre-sales teams; share feedback to optimize processes; articulate value proposition to decision-makers; maintain data integrity in Salesforce
Seniority
Entry-level to Junior, individual contributor