Technical Account Manager (Spanish/English Speaker)
Core
Trusted advisor to Enterprise Customers for Commvault's continuous recovery and cyber resiliency solutions, focusing on customer success, renewals, and expansions.
Role type
Senior Technical Account Manager
Builds
Customer success plans, retention, and expansion strategies for enterprise data recovery and cyber resiliency.
Domain
Data Management, Cyber Resiliency, Cloud Infrastructure
Required skills
Commvault architecture and implementation, Cyber Resiliency strategy, Data Management, Security solutions, Cloud platforms (AWS/Azure/GCP), Data Center technologies (storage, networking, virtualization, OS), Project management, Spanish and English communication
Preferred skills
Cloud vendor certifications (Azure, AWS, GCP), Virtualization certifications, Security certifications (Security+, CompTIA), Commvault certifications, UNIX/Scripting
Technologies
Commvault, AWS, Azure, GCP, HP, HDS, EMC, IBM, Dell, Windows, Unix, Linux, Netware, Fiber-Channel, SAN, Symantec, VTL, Exchange, Oracle, SQL
Responsibilities
Build and maintain strategic relationships with key customer stakeholders; Act as a trusted technical advisor guiding cyber resiliency strategies; Drive high Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) growth; Travel to attend on-site customer meetings; Liaise between customers and internal teams (Support, Product, Development, Marketing, Leadership).
Seniority
Senior, hands-on IC
