Technical Account Manager, AWS Enterprise Support, Strategic Industries

San Francisco, California, United States💼 Full-time💰 $131,300–$131,300🗓 2026-08-27 → 2026-09-26

Core

Principal technical advisor and 'voice of the customer' for AWS Enterprise Support, driving adoption and operational health of cloud environments for Fortune 500 enterprises.

Role type

Senior IC Technical Account Manager (Strategic Industries)

Builds

AWS cloud environments (Compute, Storage, Database, Big Data, Networking, Serverless) for diverse industries including Automotive, Financial Services, and Energy.

Domain

Cloud Computing / Enterprise Support

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Distributed systems troubleshooting, Cloud architecture strategy, Stakeholder management, Risk management, Incident escalation, Solution planning

Preferred skills

AWS services expertise, Internal enterprise technical leadership

Technologies

EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT

Responsibilities

Craft and execute strategies to drive customer adoption of AWS services, work with engineers to resolve support issues, represent AWS in customer environments with senior leadership, proactively maintain customer environment health and resilience.

Seniority

Senior, hands-on IC

Sourced via amazon · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Amazon

Public5000+ Employees

Amazon is a global technology and e-commerce company based in Seattle, Washington. It operates one of the world's largest online marketplaces, offering a wide selection of consumer goods, books, and entertainment products. The company also provides cloud computing services through Amazon Web Services (AWS) and develops artificial intelligence and robotics technologies for enterprise and consumer applications.