Technical Account Manager, ES – APJC - ASEAN (Indonesia)
Core
Trusted technical advisor helping enterprise customers adopt AWS cloud computing, solve big data problems, and build scalable cloud architectures.
Role type
Senior Technical Account Manager (Cloud Services)
Builds
Cloud-based solutions and operational health for enterprise customers
Domain
Cloud Computing / Big Data / Enterprise IT
Deliverable
client delivery
Required skills
Cloud architecture design, incident diagnosis and reproduction, strategic adoption planning, cross-functional collaboration, risk management, technical troubleshooting
Preferred skills
Multi-cloud platform experience (AWS, Azure, GCP), enterprise customer engagement, operational support background, technical consulting
Technologies
AWS services, Azure, Google Cloud Platform
Responsibilities
Partner with customers to craft scalable cloud architectures, diagnose and reproduce technical issues, provide ongoing operational support and guidance, drive adoption of AWS services, act as liaison between customers and engineering teams, represent AWS in customer environments for incident and risk discussions
Seniority
Senior, hands-on IC with strategic advisory