Senior Partner AI Enablement Manager
Core
Building a world-class AI Receptionist partner ecosystem to drive revenue and successful customer outcomes by equipping partners with tools, skills, and confidence to position, sell, and deliver Cresta AI Receptionist.
Role type
Senior Partner Enablement Manager (AI/Contact Center)
Builds
Scalable partner enablement programs, learning platforms, and go-to-market assets for AI Receptionist
Domain
AI / Contact Center / Customer Experience
Deliverable
product features
Required skills
Partner enablement strategy, live facilitation, scalable self-service learning design, contact center domain expertise, program ownership, cross-functional collaboration, data-driven optimization, executive communication
Preferred skills
Solutions Engineering background, technology partnership experience, platform expertise, project management
Technologies
Modern learning platforms, AI Receptionist platform
Responsibilities
Own AI Receptionist partner enablement strategy and roadmap; Configure and optimize learning platform; Partner with pre-sales on go-to-market motion; Define partner onboarding and certification programs; Track and report on partner readiness and pipeline contribution; Collaborate with Product/Engineering to translate capabilities into enablement assets.
Seniority
Senior, hands-on IC