Enterprise Account Executive
Core
Enterprise Account Executive selling a technically complex AI platform to contact center owners and C-level executives (CIO, CTO, Finance, CEO) to automate customer interactions and augment agent performance.
Role type
Senior Enterprise Account Executive (SaaS)
Builds
Enterprise sales pipeline and revenue for an AI Customer Experience platform
Domain
Enterprise SaaS, AI/ML, Contact Center Technology (CCaaS)
Deliverable
production ML models
Required skills
Enterprise SaaS sales, complex technical sales cycles, MEDDPICC framework, self-sourced pipeline, executive presence, ROI case building, technical stakeholder management
Preferred skills
Agentic AI experience, usage-based pricing models, GenAI platform scaling
Technologies
MEDDPICC, CCaaS platforms (Genesys, NICE, Five9, Amazon Connect), AI workflows
Responsibilities
Own enterprise territory and build territory plans, source multi-threaded pipeline to executives, navigate matrixed organizations, lead complex technical sales cycles, run proof-based evaluations with engineering, build ROI cases for CFO, mentor Enterprise AEs, operate with discipline on CRM and deal records
Seniority
Senior, hands-on IC
