Customer Value Manager - Europe
Core
Lead adoption and value realization for large global engineering customers (Fortune 1000) in complex industries like automotive, medical devices, and aerospace.
Role type
Senior Customer Value Manager (Strategic Account Management)
Builds
Customer transformation plans, adoption strategies, and measurable business outcomes for enterprise engineering teams.
Domain
SaaS / Engineering Software / Mechanical Engineering
Required skills
Enterprise account management, engineering background, change management, executive stakeholder engagement, data-driven value analysis, project management, commercial negotiation, risk management, cross-functional leadership
Preferred skills
Experience with Fortune 1000 accounts, SaaS customer journey orchestration, complex procurement navigation, technical project management
Technologies
CoLab platform, engineering workflows, usage data analytics
Responsibilities
Develop and execute customer value plans tied to business goals, drive adoption of engineering workflows, manage executive relationships and quarterly reviews, own retention and renewals, lead cross-functional account teams, navigate enterprise procurement and compliance.
Seniority
Senior, hands-on IC with strategic account ownership
