GSI Partner Lead
Core
Building and scaling the Global System Integrator (GSI) partner ecosystem from 0→1 to generate qualified pipeline and revenue for Observe.AI's AI Agents platform.
Role type
Senior individual contributor partnership lead (strategic alliances)
Builds
GSI partner program infrastructure, joint go-to-market motions, and measurable revenue pipeline
Domain
AI Agents, Customer Experience (CX), SaaS, Enterprise Technology
Required skills
Strategic partnerships, GSI/channel program building from scratch, Global System Integrator relationships, Joint go-to-market strategy, Partner enablement, Revenue generation, Partnership frameworks/playbooks, Commercial acumen, Stakeholder management, Executive presence
Preferred skills
AI, SaaS, CCaaS, Contact Center, Conversational AI, Enterprise technology
Technologies
Observe.AI AI Agents platform
Responsibilities
Identify target GSI partners and develop relationships with senior stakeholders; Develop and execute GSI partner strategy aligned to revenue objectives; Create partner-facing business cases, pitch materials, and solution collateral; Conduct partner meetings, workshops, and enablement sessions; Track partner pipeline, revenue contribution, and KPIs; Build repeatable frameworks for partner onboarding and joint business planning.
Seniority
Senior, hands-on IC
